The key in getting the problem of data-farming by global companies right, is to make people understand what is happening right now. It’s not about Facebook and Google here — we’re right in the middle of a whole generation that is unable to cope with the topic of privacy.
With the super-fast growing world of digitalisation and artificial intelligence, users cannot grasp the impact of it to our privacy anymore. Michael P. Lynch puts it right in this interview worth reading:
“Lots of people don't grasp the core reasons why privacy matters. Perhaps this isn't surprising. It's fundamentally a philosophical problem.” — Michael P. Lynch
Currently, we have two main issues here:
For the users, it’s an even tougher problem than for the developers. Most users do not even understand why privacy matters.
“To be honest, I’m tending towards saying that most people shouldn’t need to understand privacy. I’d love to have this as a ‘manifested’ standard in every government.” — Anselm
Of course, people want to profit from the tech-boom that’s still going on and that is not only promising but really producing convenient solutions. Most of the solutions available for home automation are convenient products that support people and make their lives easier. A smart thermostat is great because it saves energy while putting off the thinking-about-it load from people. A device that is in your kitchen and lets you buy things you need, is convenient because you will not have forgotten about the empty soy sauce bottle next time you are in the supermarket to make your groceries. You simply have not forgotten because you directly told your smart device that you need it when you recognise it and it’ll add it to you digital shopping cart. A messenger that lets you connect to people you hardly know is a great thing because human beings are social and are happier when we talk to other people. I’ve made lots of friends through Facebook groups for example with people who have the same interests as I. Why should I as user be in charge of finding out what a company stores of my private data? Does it even matter as we read in newspapers that metadata is the most important value and that even ‘true end-to-end encrypted services’ still produce and send metadata that can be used to track me or build a profile.
“A.I. assistants can give you the news, order you a pizza, and tell you a joke. All you have to do is trust them—completely.” — Will Oremus
A.I. assistants, because of the reasons I stated above for the developers, are convenient. All you have to do is trust them—completely.
What we need now is an ethical approach towards building software and services responsibly. This is where every single developer, product manager and company leader in the world can do something: If see it as our personal responsibility to protect our users’ privacy, data and security, we would build better solutions. I explicitly state we here as this targets me as well.
What I haven’t yet figured yet is out how we can achieve both, grasping technology that we need to build such solutions (I’m talking about all the languages we need to know, frameworks, technical backgrounds) and the lesser obvious know-how about accessibility, performance, privacy, decentralised infrastructures and security. The main reason why unpatched, insecure and non-accessible products exist so frequently nowadays is because people don’t know about all these specific topic but are still the persons who should lead the development in companies, agencies.
Let‘s remember that blaming Facebook or Google to be the bad guys is an easy thing to do but it’s not necessarily helpful in that context. In fact, I recognise this is often an excuse for oneself. But if we want to improve the situation, we need all developers in the world to understand that we are always to some point part of the problem and every successful big change was lead by someone changing its own habits, its own requirements to what one wants to deliver as quality work. If we set this goal for ourselves, we can teach others to do this as well.
This of course, will not alone change the data-collecting no-privacy mindset but I see this as the base for other actions to be taken.
Now, let me know what you want to change and how you think we could achieve more people to think about these problems so that the human population who’s not programmers don’t need to be frightened and end up in a society like it’s described in the (not so much anymore) “science fiction” book Nineteen Eighty-Four.
Note: This has been written as response to “Tech titans are busy privatising our data” initially, but turned out to be a lenghty response that is a blog post itself.